Payment Information

Remitting Payment

Many Chapter 13 cases are set up to have the required monthly payment deducted automatically by the employer from the debtor’s paycheck.

In some cases, the debtor may make their payment directly to the Trustee, and in these cases we offer the following payment options: Secure ePay system (online or by phone); checks; money orders; cashier checks or MoneyGram as the method of payment.

Returned Payment Policy

Cases that have three returned payments for any reason will be excluded from making payments via the electronic ePay system (online or by phone) for a period of six months. During the exclusion period, payments will only be accepted by check, money order, moneygram or employer withholding.

Pay Online
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Making Payments Online

  • You MUST have a “checking” or savings account.
  • You CANNOT use Debit cards, Credit Cards or Pre-paid Cards.
  • Make a one time payment or make all your payments online using Chapter 13 ePay.
  • Schedule date and amount of each payment to be paid from your checking or savings account.
  • Save the cost of purchasing money orders or cashier’s check.
  • Stop paying overnight mailing prices to ensure your payment arrives on time.
  • The transaction fee for online payments is $1.50.
  • Frequently Asked Questions
Pay by Phone
Pay by Phone

Making Payments by Phone:

  • Call (877) 699-7365. Press the # key twice...Once after entering your case number and again after entering the last four digits of your social security number.
  • Have your case number and bank information ready to input on the keypad. This is a menu driven automated system.
  • Make a one time payment or make all your payments online using Chapter 13 ePay.
  • Schedule date, future date or a recurring date and amount of each payment to be paid from your checking or savings account.
  • Save the cost of purchasing money orders or cashier’s check and mailing costs.
  • Stop paying overnight mailing prices to ensure your payment arrives on time.
  • The transaction fee for payments made by the automated phone system is $1.50.
Pay by MoneyGram
Pay by MoneyGram

Making Payments at a MoneyGram location

  • You must obtain a MoneyGram code from either your Attorney or from the TFS Moneygram hotline at (888) 739-2749.
  • When you provide your case number, name of your assigned Trustee (Mark T. McCarty) , the last four digits of your social security number for verification, a MoneyGram code will be generated for you.
  • Payments can be made with cash at all MoneyGram locations.
  • Payments can be made with cash or debit card at Wal-mart locations.
  • Your payment can be verified instantly by the Trustee, but takes 3-4 business days for your payment to be posted to your Chapter 13 case.
  • Once your payment is made, it is trackable and guaranteed to arrive at our office.
  • Every MoneyGram transaction has a flat fee of $8.99.

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Mail Your Payments
Mail Your Payments

1. Make your payment payable to: Mark McCarty, Chapter 13 Trustee

2. The payment must reflect your CASE NUMBER and YOUR NAME as reflected on your case when it was filed. This is very important, especially if you’ve had a change to your name since filing your case.

Mailing Addresses

Payment sent by regular mail MUST be mailed to our bank lockbox at:

Mark McCarty, Chapter 13 Trustee
3554 Momentum Place
Chicago, IL 60689-5335

Payments sent by overnight delivery using Federal Express or United Parcel Service cannot be delivered to the above address. These types of payments must be delivered to the below address. Please note that you MUST include the lockbox number to ensure proper delivery and

Overnight payments must be made payable to Mark McCarty, Chapter 13 Trustee and sent to:

Fifth Third Bank Lockbox Operations
Attn: Lockbox 233554
910 Pasquinelli Drive
Westmont, IL 60559-5526

Notice: Sending payments by overnight delivery can be an expensive method of making your payment. If you are sending money orders or cashier’s checks, please consider the above option of sending your payment by MoneyGram. The cost is a flat fee of $8.99 and your payment appears in your bankruptcy account in 3-4 business days, but is considered as transmitted and guaranteed at the time of the MoneyGram transaction.