Payment Information

Remitting Payment

Many Chapter 13 cases are set up to have the required monthly payment deducted automatically by the employer from the debtor’s paycheck.

In some cases, the debtor may make their payment directly to the Trustee, and in these cases we offer the following payment options: Secure ePay system (online or by phone); checks; money orders; cashier checks or MoneyGram as the method of payment.

Returned Payment Policy

Cases that have three returned payments for any reason will be excluded from making payments via the electronic ePay system (online or by phone) for a period of six months. During the exclusion period, payments will only be accepted by check, money order, TFS/Moneygram or employer withholding.

Making Payments Online

  • You MUST have a “checking” or savings account.
  • You CANNOT use Debit cards, Credit Cards or Pre-paid Cards.
  • The transaction fee for online payments is $1.50.
  • Frequently Asked Questions
Pay by Phone
Pay by Phone

Making Payments by Phone:

  • Call (877) 699-7365.
  • You MUST have a “checking” or savings account.
  • You CANNOT use Debit cards, Credit Cards or Pre-paid Cards.
  • This is a menu driven automated system. Please have your case number and bank information available.
  • The transaction fee for phone payments is $1.50.
Pay by TFS/MoneyGram
Pay by TFS/MoneyGram

Making Payments by TFS/MoneyGram

  • Your payment can be verified instantly by the Trustee, but will take 3-4 business days for your payment to be posted to your Chapter 13 case.
  • Once your payment is made, it is trackable and guaranteed to arrive at our office.
  • To submit payment, visit the TFS website at
  • For further assistance, call the TFS customer service line at (888) 729-2413.
Mail Your Payments
Mail Your Payments

1. Make your payment payable to: Mark McCarty, Chapter 13 Trustee

2. The payment must reflect your CASE NUMBER and YOUR NAME as reflected on your case when it was filed.

Mailing Addresses:

Payment sent by Regular Mail MUST be mailed to our bank lockbox at:

Mark McCarty, Chapter 13 Trustee
3554 Momentum Place
Chicago, IL 60689-5335

Payments sent by Overnight Delivery using Federal Express or United Parcel Service must be sent to:

Fifth Third Bank Lockbox Operations
Attn: Lockbox 233554
910 Pasquinelli Drive
Westmont, IL 60559-5526